By Joy A. Kennelly
It feels really good to have time to write since last week was so over the top I could barely find time to catch my breath with everything going on.
Just thought I'd share some thoughts about marketing your business or self because there seems to be some confusion on what comes first when you're looking to create a brand or online presence - kind of a chicken or the egg question.
Just to give you some background on myself... I was nominated as a Who's Who in Technology back in early 2000 and have been involved with technology since the mid-90's. I have helped create 12 websites for clients and created five personal blogs for my self using Wordpress and Typepad.
I wrote navigational website copy for the Los Angeles Convention and Visitors Bureau's Photo Tour site which journalists around the world utilize to search for stock photos of Los Angeles. For many years I also wrote and pitched press releases for their new brand, LA Inc, promoting events, venues, what's new, future developments and conferences taking place in Los Angeles including Disney, Universal, LA Zoo, MOCA, LACMA, Our Lady of the Angels Cathedral, Staples Center, The Bridge and many others.
Last year I was hired to research, write and edit the Ralph's/LA Inc's "Getaway LA" multi-level integrated advertising campaign which featured 60 LA-based hotel promotions. I posted the promotion as a case study in my other blog - just Google a local national hotel and it should come up. Let me know if you don't find it and I'll send you a link.
I also produced an online festival called Media and Entertainment Festival (ME Fest) for Penton Media which is known for the following:
About Us
"Founded in 1886, Penton Media, Inc. is the largest independent
business-to-business media company in the U.S., serving more than six
million business professionals every month. Penton's objective is to
connect and enhance business communities, helping the customers we
serve to grow through our market-leading media products and services.The
company's market-leading brands are focused on 30 industries and
include 113 trade magazines, 145 Web sites, 96 industry trade shows and
conferences, and more than 500 information data products. Penton has 30
office locations and employs more than 1,600 editors, publishers, sales
representatives, marketers, and other professionals.
Headquartered
in New York City, the privately held company is owned by MidOcean
Partners and U.S. Equity Partners II, an investment fund sponsored by
Wasserstein & Co., LP, and its co-investors."
I was hired in the height of the hey day of the last technology boom to create an online festival which had never been done by their company before. As a result, I was paid really, really, really well and had a blast putting together a completely new, technically advanced film festival.
During the boom, I attended tons of technology networking events and made great friends I stay in touch with to this day and speak to them regularly about new media. When I have time, I attend and blog about conferences like OMMA (Online Media and Marketing Association) and Digital Hollywood to learn the latest and greatest in the digital realm.
I have over 1500 friends on MySpace and Facebook, am part of Linked In, and enjoy "Twittering" under my company name---look me up "The Joy Writer"and follow me. I have been consistently hired to create online marketing campaigns for numerous huge festivals due to the success of my online efforts which has drastically increased their online profile and ticket sales.
I live and breathe the internet and love the wide open marketing opportunities available to everyone. All this is to say, I know of what I speak when I discuss online marketing strategy and choosing what to do first or next when it comes to building your online presence.
Doesn't mean I always follow my own advice, but just consider it the same as when the cobbler's kids have no shoes - it's hardest to take care of your own marketing when it's what you do for clients and others all the time. I do try though!:)
Okay, now for what you really want to know about your online marketing strategy and how to proceed. I'm sharing this for free because so many people I've met recently seem to think that all they need to do is throw up a website just because everyone else has one and everything will be taken care of.
Not true. Not so fast bucko!:)
Your website is like having a brochure about your business online. Would you throw together a paper brochure and all the cost involved in something like that and hope it draws you business just because you made it? No again if you're wise.
Because so many new businesses invest all their money into their marketing materials, the biggest mistake they make is to forget about the actual need to have new clients to give their marketing materials to! Often times they go out of business before they even get out of the door because it cost too much just to create their materials.
When I first started out I didn't have designed letterhead and business cards, nothing except a website. However, after I had been in business a few years, only then did I pursue all the formal business materials. As an accomplished PR/Marketing specialist, I knew what I needed to promote my business online and chose that route because when I got started it was during the height of the internet boom and imperative to staying current.
The value of the short film website I built back then was because I used it as a brochure and marketing tool and knew the purpose of why I was building it. As a result, I had submissions from all over the world, was noted as a "Site to Watch" by Earthlink and was written up constantly by the entertainment media.
However, I would be dishonest if I didn't share that I supported my website with media relations which meant I wrote press releases announcing my filmmakers, my celebrity judges, my deadlines, and my winners and other special events I produced supporting my main festival and driving traffic back to my website.
I either did all the media relations myself or hired a publicist when I had the budget. I also coordinated the creation of the World Animation Celebration website and oversaw the public relations team for that festival as well. Back in the day, this was THE animation festival to be part of and I met ALL the animation studios which was very exciting and lots of fun.
I learned a lot from then Chair and Marketing Genius, Terry Thoren, nicknamed the "Titan of Toons" and recognized by the Los Angeles Times as "one of the most important
figures in the marketing and promotion of independent animated films in
the United States" back then.
I still consider him a friend and mentor to this day and am sure if I called to say hello, he would not only take my call he would amaze me with what he's currently working on! Extremely brilliant man. I love smart men and have been very fortunate in my career to work with many I respect and value in my life.
That's why before you pursue building a website please consider consulting with a branding/PR/Marketing specialist like myself, or my Art Director BNI associate, Juile Evidon of J. Evidon Design. I work with many other graphic designers and am only mentioning Julie because she and I work with very different types of industries (I work with travel, entertainment, lifestyle and architecture while she does health and beauty).
As a result, we don't compete.:)
She too has been in business for over 10 years and brings a depth and breadth to her art direction as well. I found her through Facebook and was so impressed with her expertise I invited her to join my BNI group which has been great.
Lately we've seen too many people just wildly jump into a website without giving thought to a corporate identity, a logo first and foremost, and coordinated visual and written materials prior to taking everything to the web.
I had one client who had over 20 years worth of artwork that she had never categorized or compiled into one place, had never written an artist statement, never given titles, prices or details to any of her years and years of artwork which took hours to create for her. These are the basics to having a fine art presence and required by galleries.
We worked together for a few months trying to bring order to the chaos and ultimately took her from a dog lover directory website where her artwork was showcased, because among other things she did dog portraits. This is a prime example of someone who jumped to the internet because someone told her she needed to be online and no consideration was given to how her other more sophisticated art work would be taken.
Her fine art simply was not showcased properly on this site at all because it was a site no serious art collector or gallery director would ever look to for consideration. We ultimately created a stunning website that completely showcases her work while using one of the free art sites which gave her a great online presence and visibility in the interim. (Many gallery's actually look to that site to find artists.)
Only then were we ready to actually pursue the media relations, marketing to galleries and other aspects necessary to getting her artwork public exposure. Unfortunately, she ran out of money before we were able to really do something that would have gotten her the potential media recognition she desired.
I wish her well because now she actually has the tools necessary to move forward with her career. Only without my assistance. That's the thing, when you work with an expert you have to pay to achieve the proper online presence and it's not always inexpensive. However, you're investing in your future and the returns will come if you have the patience and endurance necessary to build your business.
I'm so sorry to break it to anyone thinking PR is guaranteed sales, coverage, or anything else. It just isn't. If you want gaurantees, buy advertising. There is definite value to online advertising, however what's so funny to me is that at the last OMMA conference I attended many of the advertising gurus were saying public relations really was the wave of the future and necessary. Go figure!
It will be interesting to learn what the outcome is after this year's conference which is actually taking place today and tomorrow. I'll have to ask my friends for their feedback as I am not attending this year since I was too busy.
All this to say, before you pay a web designer to build a website for you, please consider consulting a PR & Marketing consultant like myself, or an Art Director like Julie to gain some valuable information necessary to make your leap from the bricks-n-mortar world to the beauty of the online world.
There are many free sites you can use to build a temporary online presence while you work on building all the visual and written materials you need to become a success offline AND online.
More later.